Privacy Policy
Hotel RB
Privacy Policy
pursuant to Articles 13–14 of Regulation (EU) 2016/679 (“GDPR”)
1. Data Controller
Hotel RB s.r.l.
Via Trieste 2H, 30175 Marghera (Venice), Italy
VAT ID: 04856040276
Email: info@hotelrb.it
2. Categories of Data Processed
Browsing data (IP address, logs, device ID)
Data submitted via contact or booking forms (name, surname, email, phone, stay dates, preferences)
Payment data (processed securely via external platforms)
Data for marketing/newsletter purposes (email, name)
Cookies and tracking tools (see Cookie Policy)
3. Purposes and Legal Bases
| Purpose | Legal Basis | Retention |
|---|---|---|
| Booking and reservation management | Contract performance (Art. 6(b) GDPR) | 10 years (legal compliance) |
| Responding to inquiries | Consent (Art. 6(a) GDPR) | 12 months |
| Legal and administrative obligations (e.g., guest registration) | Legal obligation (Art. 6(c) GDPR) | 10 years |
| Newsletter and marketing communications | Consent (Art. 6(a) GDPR) | Until withdrawal |
| Anonymous analytics (Google Analytics 4 with IP anonymization) | Legitimate interest (Art. 6(f) GDPR) | 26 months |
| Legal defense, fraud prevention | Legitimate interest (Art. 6(f) GDPR) | Until legal deadlines expire |
Data may be stored longer when necessary for compliance or legal reasons.
4. Data Provision
The provision of mandatory data is essential for booking and communication. Without it, we cannot process your request.
5. Recipients
Data may be shared with:
Hosting providers and site maintenance services (EU)
Booking engine and channel manager systems (EU)
Payment platforms (within EEA)
Authorities (for guest registry or tax purposes)
Email marketing tools (EU)
Third-party cookie providers (see Cookie Policy)
International transfers: Google and other providers may process anonymized data in the USA, protected via Standard Contractual Clauses (SCCs).
6. Your Rights
You can request access, rectification, deletion, restriction, data portability, or object to processing (Articles 15–22 GDPR).
You may withdraw consent at any time.
Contact: info@hotelrb.it
You also have the right to file a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
7. Automated Decisions
No automated decision-making or profiling is carried out with legal or significant effects.
8. Updates
Effective as of July 3, 2025.
Latest version always available at this page.
Cookie Policy
Hotel RB
Cookie Policy
in accordance with Italian Data Protection Authority Guidelines (June 10, 2021)
1. What Are Cookies?
Cookies are small text files stored by your browser when you visit a website. They allow the site to function correctly and collect data for performance and personalization.
2. Cookies Used
| Type | Name / Provider | Duration | Purpose | Legal Basis |
|---|---|---|---|---|
| Technical | _cookieConsent (first-party) | 6 months | Stores user consent | Law (Art. 122 of Privacy Code) |
| Session | PHPSESSID (first-party) | Session | Site and booking session management | Law |
| Analytics | Google Analytics 4 (_ga, _gid, _gat) | 2 years / 24h / 1 min | Anonymized statistics | Legitimate interest |
| Functional | Google Maps | 6 months | Display map of hotel | Consent |
| Marketing | Facebook Pixel (fbc, fbp) | 90 days | Remarketing campaigns | Consent |
Non-essential cookies are installed only with explicit consent. You can manage preferences via the “Cookie Settings” link in the website footer.
3. Cookie Management
You may:
Accept or refuse cookies via the initial banner
Change preferences anytime via the “Cookie Settings” link
Disable cookies from your browser settings (Chrome, Safari, Firefox, Edge)
Note: Disabling technical cookies may impair website functionality.
4. International Transfers
Some tools (e.g., Google, Meta) may process anonymized data in the USA. Transfers are governed by SCCs and enhanced safeguards like IP masking.
5. Your Rights
For any request related to your cookie data, contact: info@hotelrb.it
6. Updates
Last updated: July 3, 2025
Future updates will be published on this page.